Frequently Asked Questions (FAQ)

ABOUT US

What does WAARIS do?

We bring to you an exclusive range of Indian Jewellery, Suits and Shoes. Our beautiful, high quality products are made especially for you at a competitive prices. Please find out more about WAARIS here.

 

What materials is your jewellery made of?

Jewellery is made of brass, silver, copper and they are gold plated. Further material details are written for each piece.

 

How do I contact you if I have any questions?

You can contact us with any questions you have via our Contact page or by sending us an email at info@waaris.co.uk or call us/WhatsApp on +44 (0)7564 682163.

 

ORDERS AND PAYMENTS

How can I pay?

We accept payments via major UK credit and debit cards, as well as through PayPal.

Your purchase is securely encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

Will I receive an email once I place an order?

Yes, we will send you an email to the address you provided when checking-out confirming your purchase. We will send a further email once your order has been shipped.

 

DELIVERY & SHIPPING

How much is delivery?

We offer FREE delivery on all UK orders.

 

Do you ship to countries outside the UK?
Currently we are only able to accept on-line orders to shipping addresses within the United Kingdom. But if you are an overseas customer, we are more than happy to discuss your requirements. Please email us on 
info@waaris.co.uk or call us/WhatsApp on +44 (0)7564 682163.

 

When will my order arrive?

Unless otherwise stated within the product description, we ship all orders via First Class Royal Mail. Please allow 3-4 working days for Standard Delivery.

 

CANCELLATIONS, RETURNS & EXCHANGE

Do you accept returns?

Currently we do not accept returns. Your satisfaction is of great importance to us and all our pieces are inspected for quality before shipping, but if you are unhappy with your order or if it is damaged, please email us at info@waaris.co.uk or call us/WhatsApp on +44 (0)7564 682163 as soon you receive the order.

 

Can I cancel my order?

You may cancel your order at any time prior to shipping by writing to us at info@waaris.co.uk or calling us/WhatsApp on +44 (0)7564 682163.

 

If you have any further questions or if you are interested in finding out more about us/collaborating then please do not hesitate to reach out via our contact page, we would love to hear from you.